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      Adapt to the changing world of volunteer management.

      More than ever, today's volunteers work online, need flexible hours, and want to play a role in defining their jobs.

      They also want to feel a sense of responsibility for your organization's overall mission.

      Harness this passion and potential—with results that uplift your goals and enable your volunteers.

      Discover how to: Frame your recruitment message for today's volunteers Understand how different generations are motivated Empower volunteers to “own” their projects Create a climate of teamwork across generational boundaries Involve “virtual” volunteers from around the country Engage the passion of your volunteers Dozens of “must-have” resources You'll find job descriptions, applications, and interview questions; activities, icebreakers, and team-builders for volunteer meetings; community-building activities, plus, tips for board retreats and planning sessions.

      Table of Contents Introduction: The Common Predicament Where It All BeginsSECTION ONE: THE VOLUNTEER RECRUITER Chapter 1: Who Is the New Breed of Volunteer? A Profile of the 21st Century VolunteerChapter 2: Recruiting the New Breed of Volunteers The "Courting" RelationshipChapter 3: Finding the New Breed of Volunteers (Not Scaring Them Away) The Seven Deadly Sins of Recruiting VolunteersChapter 4: Tapping into Two New Breeds of Volunteers Retiring "Boomers" and "Generation @"SECTION TWO: THE VOLUNTEER MANAGER Chapter 5: Motivating the New Breed of Volunteers Discover Three Levels of MotivationChapter 6: Empowering Volunteers to Do It Their Way e from Delegation to EmpowermentChapter 7: Managing the Virtual Volunteer Virtual Volunteers and Using TechnologyChapter 8: Managing High Maintenance Volunteers Performance Coaching the Volunteer from HellSECTION THREE: THE VOLUNTEER LEADER Chapter 9: Leading the Successful Volunteer Organization Mobilize the Collective Power of VolunteersChapter 10: A Leadership Case Study A Fable of How to Do It RightSECTION FOUR: RESOURCES Sample Position Charter Sample Project Charter Interview Guide for Hiring a Paid "Volunteer Manager" Sample Questionnaire for Virtual Volunteers Sample Board Code of Conduct Strategic Planning Retreat - Agenda of Questions SWOT Analysis Form Ice-Breakers and Openers Team Building Activities Sample Training Exercise-A Case Study